Inhlakahliso yezempi
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Inhlakahliso yezempi uqeqesho lwezempi olusebenzisa izindlela zokubutha ukwaziswa nokuluhlaziya ukuthola isiqondiso nesiqondo sokulekelela abakhuzibempi ngezinqumo zabo.[1] Le njongo ifinyelelwa ngokuhlolwa kwemininingo evela emithonjeni ehlukahlukene, eqondiswe ezidingweni zomsebenzi zomkhuzi noma ukuphendula imibuzo njengengxenye yokuhlelwa komgidingo noma komkhankaso. Ukuze kube nesihlaziyo, izidingo zokwaziswa zomkhuzi ziqala ngokuhlonzwa, bese zihlanganiswa ekubuthweni, ukuhlaziyeni, nasekusabalaliseni inhlakahliso.